Your customer WhatsApps at 11pm.
ReplyLah answers in 8 seconds — and books the appointment.
The 24/7 AI salesperson + CRM for Malaysian service businesses. It answers every enquiry, captures the lead, books the trial — and even chases the payment — while you sleep.
No credit card · we set it up for you in 48 hours · works with your existing WhatsApp.
ReplyLah
online · typically replies instantly
Built for Malaysian service businesses
Sounds familiar?
You didn't open a business to become a full-time WhatsApp typist.
Slow replies lose the sale
You are at dinner. Phone buzzes: "Hi, berapa harga?" Reply now, or they message the next shop.
The same 3 questions, 40 times a day
Price, time, location. Over and over — in three languages.
Warm leads die silently
That enquiry from last Tuesday? Nobody followed up. Gone.
Month-end fee chasing
Still typing "Dear parent, gentle reminder…" one by one on the 3rd.
Meet your new front desk
It sits on your WhatsApp and website, answers from your own price list, and moves every chat to one next step.
Replies in seconds, 24/7
In the customer's own language — English, BM, 中文, or rojak.
Every chat becomes a lead
Auto-captured and scored Hot / Warm / Cold. Nothing dies silently.
Books while you sleep
Trials, consultations and appointments — confirmed by morning.
Invoices on WhatsApp
One-click monthly billing; overdue ones flag themselves.
Attendance + parent notify
Clock in/out; parents get an instant 'safely arrived' WhatsApp.
Human handover
Hot or tricky chats reach your staff with the full story.
Why it doesn't ngarut
Most chatbots sound robotic or invent answers. ReplyLah runs a four-part system:
- 1
Grounded
It answers ONLY from the price list and policies you approve. It literally cannot invent a price.
- 2
Sells like a human
Answer → frame the value → handle the concern → invite ONE low-pressure next step.
- 3
Knows when to stop
Special request, complaint, or a buyer ready to pay? It hands over with a full summary.
- 4
Trilingual by default
Replies in whatever language the customer uses — even mixed in one sentence.
One brain, three languages
A customer writes in Manglish, another in 中文, another in BM — ReplyLah replies to each in their language, handles the “mahal lah”, and books the appointment. Your staff only step in for the hot ones.
Simple pricing
Less than one part-time admin — and it never sleeps.
Starter
Website only
RM299/mo
- Website AI chatbot
- CRM + lead pipeline
- Invoicing & payments
Pro
Most popular
RM599/mo
- Everything in Starter
- 24/7 WhatsApp AI Closer
- Attendance + parent notify
- Auto reminders & follow-ups
Premium
Multi-branch
RM1,299/mo
- Everything in Pro
- Multiple branches/outlets
- Custom AI sales persona
- Priority support + growth review
The Zero-Risk Pilot
14 days free. We set everything up for you. No credit card. If it doesn't capture more enquiries than your current way of working, walk away — and keep the lead list it built for you.
You lose nothing except unanswered WhatsApps.
Two ways to start — both under a minute
Your competitors' phones are also buzzing tonight. The difference is whose gets answered.
Frequently asked
What is ReplyLah?
ReplyLah is a WhatsApp AI sales chatbot and CRM for Malaysian service businesses. It replies to customer enquiries 24/7 in English, Bahasa Malaysia and Chinese, books appointments, captures leads, and manages invoicing and attendance.
Which businesses is it for?
Tuition and day-care centres, gyms, salons, clinics, hair and wig studios, and other appointment-based service businesses in Malaysia.
Does it work with my existing WhatsApp number?
Yes — you link a number by scanning a QR code, the same way as WhatsApp Web. We recommend a dedicated business number.
Can it really speak Chinese and Malay?
Yes. It detects the customer's language and replies in it — including mixed-language messages (this is Malaysia lah).
What if the AI doesn't know an answer?
It says so and hands the conversation to your staff with a full summary. It answers only from the price list and policies you approve — it never invents prices.
How much does it cost?
Pro is RM599/month. The first 20 founding businesses lock RM399/month for life. A 14-day fully-set-up pilot is free — no credit card.